Shipping & Returns

What are the shipping costs?

We will bear the shipping costs for your order and it is therefore completely FREE.* 
*It sometimes happens that we give away a number of items for FREE as a promotion. To cover the costs somewhat, we charge €6.95 in shipping costs.

How quickly will I receive my order?

The average delivery time for the Netherlands is 3-5 working days. For Belgium the average delivery time is 3 - 8 days. Our products are shipped directly from our warehouse to you. This unique business model allows us to save enormously on storage and transport costs and we can offer the products at a lower price than our competitors. In addition, we can pay the shipping costs ourselves.

Due to the Corona (COVID-19) virus, different delivery times apply than normal. So it may take longer than you are used to from us.

I want to return an item, what should I do?

If you are not satisfied with your order, you can exchange or return it within 30 days of receipt. Products must be returned in their original condition and with labels and labels. The product must not show any signs of use. A return shipment must always have a Track & Trace code. The sender is always responsible for shipping. Once we have received the items you returned, we will ensure that the purchase amount is credited to your account within 14 days.

I am not satisfied with my order, can I return it?

Yes. You can return any order to us within 30 days of receipt. 

Is your question not listed?

then look at the page Frequently Asked Questions